←
An interview experience based on location and automation
The interview
of the future
How we built a product which disrupted the candidate experience and pushed hiring at L'Oreal to new spheres.
The challenge
How might we push the hiring experience for candidates utilising tech which was bleeding edge and has never been used in this context before? How can we be innovation pioneers?
Let's start innovating and push the boundaries of what's possible!
←
An interview experience based on location and automation
The interview
of the future
How we built a product which disrupted the candidate experience and pushed hiring at L'Oreal to new spheres.
The challenge
How might we push the hiring experience for candidates utilising tech which was bleeding edge and has never been used in this context before? How can we be innovation pioneers?
Let's start innovating and push the boundaries of what's possible!
←
An interview experience based on location and automation
The interview
of the future
How we built a product which disrupted the candidate experience and pushed hiring at L'Oreal to new spheres.
The challenge
How might we push the hiring experience for candidates utilising tech which was bleeding edge and has never been used in this context before? How can we be innovation pioneers?
Let's start innovating and push the boundaries of what's possible!
Design Canvas
A collaborative approach that included the whole team and fostered transparency, openness and built trust and alignment.
Design Canvas
A collaborative approach that included the whole team and fostered transparency, openness and built trust and alignment.
CONTEXT
A product that disrupts what we currently know about On-Site interviews.
PROBLEM ANALYSIS
Interviews are huge unknowns and people are afraid of them.
DISCOVERY
Tech exploration and experiments to decide on iBeacons.
IMPACT
Candidate surveys and CSAT's to measure success. Product data to measure usage and engagement
Ideation & Validation
Based on our tech discovery we went for a mix of location based events and a native app.
Delivery and iteration
Delivery was tackled iteratively – feature by feature rolled out to an internal test group.
Design Canvas
A collaborative approach that included the whole team and fostered transparency, openness and built trust and alignment.
CONTEXT
A product that disrupts what we currently know about On-Site interviews.
PROBLEM ANALYSIS
Interviews are huge unknowns and people are afraid of them.
DISCOVERY
Tech exploration and experiments to decide on iBeacons.
IMPACT
Candidate surveys and CSAT's to measure success. Product data to measure usage and engagement
Ideation & Validation
Based on our tech discovery we went for a mix of location based events and a native app.
Delivery and iteration
Delivery was tackled iteratively – feature by feature rolled out to an internal test group.
Who is who?
The audience
The main focus was put on people who applied for more tech savvy roles.
From physical product designers to people in the R&D department. People who are in line with what the business was looking for at the time. People who can drive innovation and execute at the highest possible level.
A component library is definetly not enough. We need to go way further!
Who is who?
The audience
The main focus was put on people who applied for more tech savvy roles.
From physical product designers to people in the R&D department. People who are in line with what the business was looking for at the time. People who can drive innovation and execute at the highest possible level.
A component library is definetly not enough. We need to go way further!
Who is who?
The audience
The main focus was put on people who applied for more tech savvy roles.
From physical product designers to people in the R&D department. People who are in line with what the business was looking for at the time. People who can drive innovation and execute at the highest possible level.
A component library is definetly not enough. We need to go way further!
The candidate journey
Candidates who are selected for on-site interviews received an invite by email to download the app.
After sign in they'd see who they will meet during their interview day.
As soon as candidates arrived next to office facilities they'd be triggered custom events based on what the interviewer set up.
Interviewers have real time access to their quests and answers.
A component library is definetly not enough. We need to go way further!
The candidate journey
Candidates who are selected for on-site interviews received an invite by email to download the app.
After sign in they'd see who they will meet during their interview day.
As soon as candidates arrived next to office facilities they'd be triggered custom events based on what the interviewer set up.
Interviewers have real time access to their quests and answers.
A component library is definetly not enough. We need to go way further!
The candidate journey
Candidates who are selected for on-site interviews received an invite by email to download the app.
After sign in they'd see who they will meet during their interview day.
As soon as candidates arrived next to office facilities they'd be triggered custom events based on what the interviewer set up.
Interviewers have real time access to their quests and answers.
A component library is definetly not enough. We need to go way further!
An interview before interviewing
An interactive experience
iBeacons were the core of the experience. Based on your location we are able to trigger a view that gets pushed on your phone.
Candidates were guided through the office, asked to complete quests, tasks, and prepare them for the interview
A component library is definetly not enough. We need to go way further!
An interview before interviewing
An interactive experience
iBeacons were the core of the experience. Based on your location we are able to trigger a view that gets pushed on your phone.
Candidates were guided through the office, asked to complete quests, tasks, and prepare them for the interview
A component library is definetly not enough. We need to go way further!
An interview before interviewing
An interactive experience
iBeacons were the core of the experience. Based on your location we are able to trigger a view that gets pushed on your phone.
Candidates were guided through the office, asked to complete quests, tasks, and prepare them for the interview
A component library is definetly not enough. We need to go way further!
Impact & Learnings
A overwhelming response from candidates who were running the process. A lot of buzz in the industry due to the disruptiveness of the initiative and tons of internal appreciation.
Impact & Learnings
A overwhelming response from candidates who were running the process. A lot of buzz in the industry due to the disruptiveness of the initiative and tons of internal appreciation.
Candidates didn't expect something as interactive as this.
Hiring managers were able to run pre-interview tests with candidates and talk about their tests during the interview itself
The offer -> signing ratio for candidates doubled
It was quite a burden for admins to setup an interview and it took a lot of effort
Interview talks slightly divereged towards conversations about this experience
The tech was still very early stage... maybe too early stage... we had a lot of no-triggers
Impact & Learnings
A overwhelming response from candidates who were running the process. A lot of buzz in the industry due to the disruptiveness of the initiative and tons of internal appreciation.
Candidates didn't expect something as interactive as this.
Hiring managers were able to run pre-interview tests with candidates and talk about their tests during the interview itself
The offer -> signing ratio for candidates doubled
It was quite a burden for admins to setup an interview and it took a lot of effort
Interview talks slightly divereged towards conversations about this experience
The tech was still very early stage... maybe too early stage... we had a lot of no-triggers